OpenPages Workflow

OpenPages leverages leading workflow technology across the entire GRC platform. By automating GRC processes, companies can focus their resources on the gray areas of business where critical human decision making is required. For those areas that lend themselves to black and white rules, automation can help drive additional value out of risk and compliance activities.

OpenPages customers can improve process design with an easy to use graphical user interface (Visio- like) to visualize the process and highlight where in the process there are bottlenecks and where improvements can be made. It then becomes possible to determine what can be automated through business rules to ensure that tasks are routed to the appropriate personnel and that tasks that require human decision making do not fall through the cracks. 

GRC policy and procedures can be spelled out clearly with rules driven process management. From policy creation and collaboration to distribution and certification, workflow logic can serve as the link between policy and the way that policy is embedded in the business, helping GRC activities become part of the way a business operates on a day-to-day basis.

OpenPages workflow supports:

• Policy and Procedure management
• RCSA, Loss Event Management, Root Cause Analysis
• 302 Certification and 404 Testing
• Compliance Surveys and Questionnaires

Benefits include:

• Efficiencies - Minimize the time to action and route out bottlenecks that prevent a company from delivering the type of decision support and reporting that management needs in order to make critical business decisions and satisfy stakeholder demands for the right information at the right time. Regulatory requirements can be met in a timely manner while fostering the cross pollination of business process best practices across the enterprise.
• Precise Actions - Personnel can focus on those tasks that require human intervention and leave other tasks to business rules designed to streamline efforts. Escalations, conditional routing, notifications all add to the power of an integrated GRC platform that helps focus individual contribution to risk and compliance activities.
• Process Improvement - The process of mapping a process such as risk assessment or loss event analysis can shed light on the quality of the process and invite continuous improvement. There is plenty of empirical evidence in the marketplace clearly demonstrating process improvements in the form of reduced manual operations errors, lower operating costs, reduced end-to-end process completion times and change management improvements through effective deployment of workflow solutions.

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